Rennet & Micelle Foods is committed to delivering your order within the fastest time frame, while ensuring maximum with the highest quality packaging. Online Paid orders are shipped the next working day and are mostly delivered within 3-5 working days from the date of dispatch.
We ship throughout the week, except Sunday & Public holidays during the normal working hours. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies such as FedEx, Bluedart, and Delhivery etc. If there is no courier service available in your area, we will try and ship your items via Government Registered IndiaPost but cannot guarantee the same.
How is the delivery charge calculated for multiple units?
- There is Rs. 80/- shipping charge for all online paid orders within India below order worth Rs. 1000/-
- The shipping charge is fixed irrespective of the number of products in your cart. Even for multiple products in an order, there is only Rs. 80/- added to your total as shipping charge below orders worth Rs. 1000/-
- Our prices are inclusive of GST (Goods and Service tax). As per the Government of India, Rennet & Micelle is fully GST compliant.
- For international shipping, please contact us at firstname.lastname@example.org
How long does it take for an order to arrive?
Express delivery is done for all online paid orders which is within 2 - 4 working days (major cities).
Orders placed before 2 pm are mostly dispatched the same working day. Most orders are delivered within 3 to 5 working days from the dispatch date,
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted the recipient might be asked to pick it up from the delivery centres.
Time frame for order from dispatch date:
- Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 1-4working days.
- Rest of India: 3-5 working days.
What if I receive the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and reach out to our team at email@example.com your Order ID or call us at 1800 120 4022 (Monday to Saturday, 10 AM to 6 PM).
We will arrange and ensure that a brand new replacement is issued to you with no additional cost. Please make sure that replacement will only be done when the complaint is fully authenticated with proof and is approved by Rennet and Micelle food team.